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About Us

HISTORY

Home Product Center (Malaysia) Sdn. Bhd. was established in 2011, providing a one-of-its-kind of home center retail store and fully owned by Home Product Center Public Company Limited Thailand. The company was incorporated in year 1995; is a joint venture between Land and Houses PLC, Quality Home PLC and American International Assurance Co., Ltd.

Our famous trade name “HomePro” is a well-known home improvement retail chain that operates several locations throughout Malaysia since 2014 (click “Homepro Stores” for more details). The company's mission is to provide customers with high-quality products and services at affordable prices, while also creating a positive shopping experience through its friendly and knowledgeable staff and comfortable store environment. The store locations were:

  1. IOI City Mall, Putrajaya;
  2. Summit USJ Shopping Centre, Selangor;
  3. Lotus's Melaka Peringgit;
  4. Lotus's Station 18 Ipoh;
  5. Lotus's Penang EGate;
  6. Paradigm Mall Johor Bahru, Johor; and
  7. Lotus's Mutiara Damansara, Selangor.

HomePro offers a wide range of home improvement products and services, including appliances, furniture, lighting, hardware, and building materials. The company also provides installation and maintenance services for many of its products, making it a convenient one-stop-shop for all home improvement needs. HomePro’s products are categorized into 3 concepts; Build It, Improved It, Live It. These 3 concepts describe what HomePro is about.

The “Build It” concept is about building and designing the house from scratch; Basic things that every customer needs for a house, such as plumbing tools & accessories, hand tools sets, different designs of door & windows, colourful paint, electrical items, gardening tools and many more. While the “Improve It” concept is focus on “home improving & maintaining after a makeover” once the customer has completed the “Build It” stage. Products that customers can look for are tiles and ceramics, kitchen cabinet, bathroom accessories, living room & bedroom, home appliances, lighting and so on. Lastly the “Live It” concept is about “final touch up & living with style”, whereby customers can start to beautify and do a final touch up on their home.

One of the unique features of HomePro Malaysia is its interactive displays and demo areas. Customers can experience products first-hand and get a better sense of how they might fit into their homes. This allows customers to make more informed purchasing decisions and feel confident in their choices.

In addition to its focus on high-quality products and services, HomePro has also received several awards and recognitions for its business performance and customer service. These include the Asia Responsible Enterprise Awards (AREA) in 2019 and 2020, the Malaysia Good Design Award in 2019, and the Putra Brand Awards in 2020.

Overall, HomePro Malaysia has established itself as a leading home improvement retailer in the country, providing customers with a wide range of high-quality products and services, a comfortable and interactive shopping experience, and exceptional customer service.